Behavioral health specialists in Salem, Virginia

When patients in Virginia's Roanoke Valley experience mental health conditions, our multidisciplinary team at LewisGale Medical Center is here to offer compassionate treatment and support services. We provide inpatient and outpatient programs in a safe and secure environment that fosters healing and recovery.

If you or a loved one is in crisis, or need more information, call our Access and Response Center at (877) 886-7026 or (540) 776-1100.

Comprehensive mental health care

We combine advanced medical expertise with years of experience to offer unparalleled attention for your emotional health needs. Our behavioral health care encompasses:

  • A range of programs and services. We provide individualized care to patients 13 years and older. Following a face-to-face assessment, we develop a treatment plan that prioritizes:
    • Safety
    • Crisis stabilization
    • Collaboration with outpatient treatment opportunities
    • Individual empowerment
    • Emphasis on patient and family education and support
    • Follow-up care
  • Community connections. Our facilities support community recovery-based programs, such as Alcoholics Anonymous (AA), Narcotics Anonymous (NA) and other community programs. In addition, we work with regional Community Service Boards (CSBs) to address local needs. Several of our facilities are also sites for group meetings such as AA and community events.
  • Safe and secure environment. Safety is the guiding factor in every decision from program development and selection of providers to access for visitors and room design. Our skilled security staff is on-site and trained in Non-Violent Crisis Intervention®. Our years of experience and dedication are unmatched in southwest Virginia.
To learn more about our behavioral health services, please call (540) 772-2801.

Mental health conditions we treat

Our experienced therapists treat a wide array of behavioral health conditions, including:

  • Anxiety, including panic attacks and overwhelming fear
  • Assaultive behavior or threatening thoughts toward others
  • Depression
  • Drug and/or alcohol abuse
  • Eating disorders which may threaten life or vital body functions
  • Emotional issues occurring with substance abuse or medical issues
  • Feelings of self-harm or suicide
  • Illogical thoughts or beliefs with unusual or bizarre behavior
  • Memory impairment
  • Severe disorientation
  • Traumatic experiences

Our behavioral health programs

We provide both inpatient and outpatient programs to address your specific condition and needs.

Inpatient mental health care

Inpatient care focuses on acute situations, such as substance abuse detoxification, with 24/7 treatment through behavioral health services, management and monitoring of potentially life-threatening withdrawal symptoms or circumstances when someone is at risk of endangering themselves or others.

Following discharge from one of our inpatient programs, we connect with aftercare providers to establish a follow-up appointment within seven days of discharge.

Outpatient mental health care

Outpatient care allows patients to receive the structured, specialized care they need, while also letting them continue many aspects of their daily life.

Partial hospitalization

A partial hospitalization program (PHP), also called a day-treatment program, is a successful and effective alternative for adolescents and adults to address mental health and substance abuse issues. Program participants return home each evening, which offers them opportunities to practice new skills and test their ability to function within their own environment.

Patients in our day-treatment program stay at the hospital from 9:00am to 3:00pm, Monday through Friday. There, they interact with professional staff and other group members, learn new life skills and review and monitor medications. Typically, treatment averages seven to 10 sessions.

Intensive Outpatient Program (IOP)

Our Intensive Outpatient Program is an after-hours program intended for patients who do not need detoxification and meets several evenings during the week. As is typical of 12-step programs, treatment involves skill development to maintain ongoing recovery, aimed at helping each individual function effectively at home, on the job and in life.

Typically, treatment averages 12 to 16 sessions.

In addition, graduates of our IOP are welcome to attend our evening recovery group, known as Recovery After Hours. This group offers the benefit of more time enrolled in a program to receive active treatment while recovering from substance addiction.

Visiting a loved one at our behavioral health clinic

In order to facilitate an environment of recovery, we have specified times that visitors may come to see their loved ones. We offer the following visiting hours:

  • Adolescent visiting hours: Tuesday and Thursday from 6:30pm to 8:00pm and Saturday and Sunday from 12:30pm to 2:00pm
  • Adult visiting hours: Monday, Wednesday, Friday, Saturday and Sunday from 6:00pm to 7:30pm

When you visit the behavioral health clinic, be sure to bring a valid ID and know the room number and doctor's name of the patient you are visiting. We also ask that you do not bring food, drinks or any tobacco products to the facility. Any item you bring for the patient needs to be approved by our staff.

Please keep in mind that all visitors must be on the visitors list. No more than three visitors are allowed at a time.

Our behavioral health clinic's location

The behavioral health clinic is located at:

1902 Braeburn Drive (first floor)
Salem, VA 21453

When you arrive, please check in at the front desk. You will be asked to place all of your belongings in a locker and undergo a metal detector test before entering the facility.

Legal notice

When people could endanger themselves or others but are not willing to consent to a voluntary admission, a legal process may be initiated to determine if an individual needs a temporary detention order (TDO) to admit them for additional clinical assessments.

The TDO process is conducted by emergency services staff who screen the individual and request that a magistrate issue the TDO to “temporarily detain” the individual until a hearing can be held to determine appropriate actions, up to and including a commitment.

Remember, this is a legal process established by the laws of each state. Although hearings are held at our facilities and we’re required by law to take certain steps, the process itself is out of our control since it is a legal process governed by the state.

We’re here to assist in finding safe and effective programs and services for each individual in need of mental health services.