Behavioral health specialists in Salem, Virginia

When patients in Virginia's Roanoke Valley experience mental health conditions, our multidisciplinary team at LewisGale Medical Center is here to offer compassionate treatment and support services. We provide inpatient and outpatient programs in a safe and secure environment that fosters healing and recovery.

To learn more about our behavioral health services, please call (540) 772-2801.

Our behavioral health center’s location

The behavioral health center is located at:

1902 Braeburn Drive
Salem, VA 21453

When you arrive, please check in at the front desk. You will be asked to place all of your belongings in a locker and undergo a metal detector test before entering the facility.

For more information about our Direct Admission process, please call (844) 216-5105. For Direct Admission process for First Responders, please call (540) 772-2801 and ask for First Responders Program.

Comprehensive mental health care

LewisGale Behavioral Health recognizes mental and emotional health as an integral part of overall wellness.  At LewisGale, we use evidence-based practices to provide engaging treatments and foster positive outcomes.

We combine advanced medical expertise with years of experience to offer unparalleled attention for your emotional health needs. Our behavioral health care encompasses:

  • A range of programs and services.We provide individualized care to patients 13 years and older. Following a face-to-face assessment, we develop a treatment plan that prioritizes:
    • Safety
    • Crisis stabilization
    • Collaboration with outpatient treatment opportunities
    • Individual empowerment
    • Emphasis on patient and family education and support
    • Follow-up care
  • Community connections. Our facilities support community recovery-based programs, such as Alcoholics Anonymous (AA), Narcotics Anonymous (NA), and other community programs. In addition, we work with regional Community Service Boards (CSBs) to address local needs.
  • Safe and secure environment.Safety is the guiding factor in every decision from program development and selection of providers to access for visitors and room design. Our skilled staff is trained in Non-Violent Crisis Intervention®. Our years of experience and dedication are unmatched in southwest Virginia. 

Mental health conditions we treat

Our experienced therapists treat a wide array of behavioral health conditions, including:

  • Anxiety, including panic attacks and overwhelming fear
  • Assaultive behavior or threatening thoughts toward others
  • Depression
  • Drug and/or alcohol abuse
  • Emotional issues occurring with substance abuse or medical issues
  • Feelings of self-harm or suicide
  • Illogical thoughts or beliefs with unusual or bizarre behavior
  • Traumatic experiences

Our behavioral health programs

We provide both inpatient and outpatient programs to address your specific condition and needs.

Inpatient mental health care

We deliver individualized treatment strategies for patients with acute emotional health stressors and symptoms that cannot be safely and adequately managed on an outpatient basis. Our program has the capacity to treat individuals who may have a medical condition in addition to the emotional crisis they may be experiencing.

Services are designed to provide intensive inpatient treatment to voluntary and involuntary patients. The average estimated length of stay is five to seven days. We treat adolescents from ages 13 to 17, and adult patients from ages 18 and older utilizing an interdisciplinary team approach. The patient-centered focus of treatment is to promote wellness and recovery through the development of individual coping strategies for the patients served.

What should you expect?

  • Daily schedule and routine of activities promoting wellness, including personal hygiene, meals, groups, activities, medication, and discharge planning.
  • Patients will meet with a psychiatrist or provider who will manage medications, progress, and discharge readiness. Clinical services staff will obtain psychosocial and collateral clinical information. Case managers/clinical services staff arrange for discharge planning in collaboration with family as support, as well as outpatient providers. Clinical services staff will assist with learning and utilizing coping skills and processing emotions.
  • Group therapy is offered daily by therapeutic activities staff such as recreation therapists, social workers, activities therapists, nurses, and techs. Each patient is encouraged to attend daily groups where valuable wellness information is shared.
  • Each patient will have a treatment team that will work collaboratively to uphold the patient’s right and provide the highest, and most effective individualized care.
  • All patients will be involved in discharge planning for aftercare appointments. Patients are responsible for transportation home.

If you do not have an established controlled substance provider, these prescriptions might not occur while you are an inpatient.

Often patients from our inpatient programs can be transitioned to our outpatient programs to allow for continuation of care.

LewisGale Medical Center’s Behavioral Health inpatient programs offer several unique aspects to mental health treatment:

  • Double occupancy rooms
  • Multiple group rooms and lounges, allowing for group therapies and unit socialization
  • Main dining room and full-service cafeteria providing all meals
  • Gymnasium for off unit 

Visiting a loved one at our mental health center

Visitation is allowed when clinically appropriate. During peak seasons of high transmission, in-person visitation may be limited. Alternative means of visitation are available. Please call 540-772-2801 for additional information.

Visitation guidelines

Visitors of both adolescents and adults are expected to agree to the following guidelines.

  • Be sure to bring a valid ID
  • Have the room number and doctor’s name of the patient you are visiting
  • All visitors must be on the visitors list
  • No more than three visitors are allowed at a time

Outpatient mental health care

Outpatient care allows patients to receive the structured, specialized care they need, while also letting them continue many aspects of their daily life.

Partial hospitalization program (PHP)

A partial hospitalization program (PHP), also called a day-treatment program, is a successful and effective alternative for adults to address mental health. Program participants return home each evening, which offers them opportunities to practice new skills and test their ability to function within their own environment.

Patients in our partial hospitalization program stay at the hospital from 9:00am to 3:00pm, Monday through Friday. There, they interact with professional staff and other group members, learn new life skills and review and monitor medications. Typically, treatment averages seven to 10 sessions.

Intensive outpatient program (IOP)

Our Intensive Outpatient Programs include mental health intensive outpatient and substance abuse intensive outpatient.  These programs meet 3 days a week for 3 hours each day. The average treatment plan lasts 18 sessions. Treatment involves skill development to maintain ongoing recovery and mental health care, aimed at helping each individual function effectively at home, on the job, and in life.

In addition, graduates of our Substance Abuse IOP are welcome to attend our recovery group, known as Aftercare. This group offers the benefit of more time enrolled in a program to receive active treatment while recovering from substance addiction.

For more information please call (540) 772-6420.

Legal notice

When people could endanger themselves or others but are not willing to consent to a voluntary admission, a legal process may be initiated to determine if an individual needs a temporary detention order (TDO) to admit them for additional clinical assessments.

The TDO process is conducted by emergency services staff who screen the individual and request that a magistrate issue the TDO to “temporarily detain” the individual until a hearing can be held to determine appropriate actions, up to and including a commitment.

Remember, this is a legal process established by the laws of each state. Although hearings are held at our facilities and we’re required by law to take certain steps, the process itself is out of our control since it is a legal process governed by the state.

We’re here to assist in finding safe and effective programs and services for each individual in need of mental health services.