West Creek Emergency Center

Important Information

In order to best deploy Henrico Doctors’ Hospitals resources to meet our community’s needs, we are consolidating resources and will temporarily suspend emergency services at West Creek Emergency Center (WCEC) at 12720 Tuckahoe Creek Court, Richmond, VA 23238. The suspension of services will begin on Wednesday, April 8th at 7 a.m.

The main emergency rooms at all of our HCA Virginia hospitals and our other free standing ER locations remain open to care for our community.

Visiting Hours at West Creek Emergency Center

Temporarily Closed

12720 Tuckahoe Creek Ct
Richmond, VA 23238

Phone: (804) 784-1000

(804) 784-1000 Directions

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About West Creek Emergency Center

West Creek Emergency Center is centrally located in West Richmond, Virginia, near Short Pump, West Broad Street and Patterson Avenue. We are a 24/7 emergency room (ER) fully staffed and equipped to handle medical emergencies for adults and children. We are also proud to offer advanced diagnostic imaging on an outpatient basis.

For more information about West Creek Emergency Center's emergency services or for help finding a doctor, call our free, 24/7 Consult-A-Nurse line at (804) 320-3627 (DOCS).

Pediatric emergency care

Some of our pediatric-friendly emergency features include:

Nurses with special training and certification in pediatric care
Pediatric medication management system
Family-friendly environment
Emergency transfers to Henrico Doctors' Hospital, if needed, with no fees

ER wait times

Check the top of our website or text "ER" to 32222 to find out the wait times of the HCA Virginia ER closest to you.

Note: Message and data rates apply. ER wait times are approximate and provided for informational purposes only.

Diagnostic medical imaging services

With our network of facilities throughout Virginia, we provide total outpatient imaging services, including same-day imaging procedures—all without an ER fee.

Some of our imaging services are:

Computed tomography (CT)/computerized axial tomography (CAT)—including positron emission tomography (PET), electron-beam CT (EBCT) and single-proton emission CT (SPECT)
Diagnostic radiology and digital X-rays—including nuclear radiology, diagnostic ultrasound, magnetic resonance imaging (MRI) and interventional procedures
Ultrasound—including detailed videos