Emergency room (ER) in Hopewell, Virginia

When you need emergency care, you want to know you are getting the best care as quickly as possible—which is what John Randolph Medical Center provides. Located in Hopewell, our ER is prepared to handle any medical emergency you have, any time of day. Our physicians are board certified in emergency medicine and are trained to provide care for both adults and children.

If you are experiencing a medical emergency, call 911.

Features of our ER

Our ER offers expert care for adults and children in times of need. To ensure you have the best resources and get treated as efficiently as possible, our ER:

Pediatric emergency care

The pediatric-friendly ER at John Randolph Medical Center has specialized services to meet the unique needs of ill or injured children. As part of that, we employ nurses with special training and certification in pediatric care.

We also have a pediatric medication management system that allows us to improve the speed, accuracy and administration of medications for your child. It is our goal to make them—and you—feel comfortable and safe.

FastTrack ER

If you need quick care for non-life-threatening illnesses or injuries, we offer a FastTrack ER. Specifically, our FastTrack ER is for anyone 2 years old or older with medical conditions that are not emergencies but require treatment within 24 hours, including:

  • Back pain
  • Bites, stings and allergic reactions
  • Burning or infrequent urination
  • Constipation or diarrhea
  • Cough symptoms
  • Cuts
  • Earaches
  • Prescription refills
  • Rashes
  • Sore throats
  • Suture removals
  • Wound checks

Use the ER entrance and check in for our FastTrack ER, which is open daily from 9:00am to midnight.

To speak to one of our nurses 24/7, please call (804) 320-3627.

Up-to-date ER wait times

Check the top of our website or text "ER" to 32222 to find out the wait times of the HCA Virginia ER closest to you.

Note: Message and data rates apply. ER wait times are approximate and provided for informational purposes only.

What constitutes a medical emergency

When you have a serious health emergency or injury, seconds can matter, so learning more about it could save your life in a medical emergency.

Chest pain

Call 911 right away if you have chest pain that is crushing or squeezing and comes with symptoms of a heart attack.


Any injury to the head can be very serious. If you have hit your head and have any other symptoms, such as amnesia or headache, go to the ER.

Flu, "stomach flu" and severe colds

Generally not cause for an ER visit, people with these conditions should be watched closely for dehydration and signs of other complications. This is especially true for infants, pregnant women, older adults and those with certain immune-compromising conditions.

Consult our cold, flu and stomach flu symptoms chart for more information.

Side pain

You may need to visit the ER for side pain in your lower right stomach, side or back, or if your pain is accompanied by other symptoms, such as fever or dizziness. Also, seek medical attention regardless of other symptoms if your pain worsens or last longer than a few minutes.

Severe stomach pain

Seek immediate medical attention if your stomach pain is accompanied by other symptoms, such as pain in other areas of the body, shortness of breath or a high fever.

Trouble breathing

Respiratory distress can be the result of chronic lung conditions, such as asthma or emphysema, or something more serious, such as heart failure. Seek emergency medical treatment if your trouble breathing includes severe shortness of breath, wheezing or inability to speak or comfortably lie down.

Emergency care at HCA Virginia

Emergency care is the treatment of emergent medical conditions. It is generally performed in an emergency room, but can also refer to treatment in an ambulance. Emergency medicine physicians may treat patients with injuries or infections, in addition to life-threatening conditions.

Learn about Emergency care