Patient information
Information, guidance and resources for our patients
Because patient care is our most important job, HCA Virginia is committed to creating an environment that is safe and comfortable for our patients and visitors while we treat you like family. Our unique programs and services are designed to make your experience at our hospitals exceptional. Whenever you show up to see us, we show up for you in every way.
Patient resources
Patient resources
Online registration
We know your time is valuable. That’s why we offer convenient online registration for services such as surgical procedures, mammograms, and diagnostic tests and treatments.
Participating insurance plans
We accept all forms of government insurance from the U.S., Canada and other countries. We also accept Medicare, Medicaid, Civilian Health and Medical Program of the Uniformed Services (CHAMPUS), and workers compensation.
Advance care planning
Advance directives are legal documents that allow you to give directions for your future medical care. Advance directives help you protect your right to request or refuse care.
Patient rights and responsibilities
We respect the dignity and pride of each individual we serve. We want our patients to be informed of their rights, responsibilities, and have access to contacts for complaints and grievances.
Information and resources to guide you
Empowering patients is our plan of care.
Behavioral health toolkit
Get background, tips and tools, and resources to help individuals, organizations, and communities learn more about mental health issues. Visit our toolkit to learn more about the actions you can take.
Consult-A-Nurse®
Get free access to a nurse 24/7, seven days a week. They can help you make an appointment, find a doctor and answer your healthcare questions.
Guest wifi
Download our MyHealthOne app to access your patient portal and manage your care.
Patient SMS updates
Get real-time text message updates of your loved ones during their surgery.
Preparing for your visit
Find out what you need to know before you come see us. Whether it's an outpatient appointment, surgery or hospital stay, we want you to empowered with information before undergoing any services so you feel at home.
Anesthesia services
If you received Anesthesia services at the following facilities, you can access information via MyHealthONE or in our Patient Financial Resources section.
Please visit the Anesthesia Billing page if you received Anesthesia services at the following facilities.