HCA Virginia offers many forms of financial assistance for patients without healthcare insurance (the "uninsured") needing emergent or non-elective services.
Patient Benefit Advisors
Patient Benefit Advisors are available to evaluate your eligibility for various Local and State Programs, including County Assistance and Medicaid. (888) 824-7655
Charity Discount Policy
HCA Virginia has a Financial Assistance Policy that provides free hospital care for patients who have received non-elective care, do not meet the qualifications for Medicaid and whose income is less than 200% (in most cases) of the Federal Poverty Level. In order to qualify for this free care, you must complete a Financial Assistance Application and provide some documents to support your income. For patients with balances greater than $1,500, and whose documented income is between 201 and 400 % of the Federal Poverty Level, we have an expanded charity policy that may reduce the amount you owe. Access our full Financial Assistance Policy.
Uninsured Discount Policy
All Self-Pay patients, excluding elective cosmetic procedures and facility designated self-pay flat rate procedures, will be given an Uninsured Discount. Access our full Uninsured Discount Policy.
Similar to your visits to your physician's office, we request payment at the time of service or when you pre-register. If you are ineligible for Medicaid or Financial Assistance and cannot pay your entire estimated bill, we will work with you to set up payment arrangements. If, after your services are received, any additional payment is due, we will send you information about any amount you may still owe. We accept all major forms of payment.