Partnering with the EMS Community for the Next Level of Care

Important Information

COVID-19 update: Hospital visitor restrictions

View our latest visitation policy:

Visitor policy

How can EMS help?

As our partner on the front lines we would greatly appreciate your assistance in sharing the updated visitation policy with family and friends of our patients transported to our hospital. In lieu of in-person visits, we are encouraging video-chat, text, or phone calls when possible and appropriate.

Additional emphasis on collecting names and phone numbers of patient family members would be extremely helpful ensuring hospital clinicians and staff have an appropriate point of contact for follow-up and consultation.

Exposure control best practices

Please remain diligent in following guidelines from the Centers for Disease Control (CDC), state, and local health agencies.

  • Continue to screen patient’s using CDC criteria for patients under investigation (PUI) for COVID-19.
  • Mask all patients, as tolerated, with clinical symptoms consistent with COVID-19, or screen positive as a PUI based CDC and local guidelines.
  • Pre-notify receiving hospital of all in-bound patents meeting the criteria above.
  • Discontinue nebulizer use prior to entering the ED.
  • Protect yourself and others: Follow CDC PPE guidance for treating patients with or suspected of having COVID-19.
  • In order to ensure YOUR SAFETY, a mask will be provided to you when entering our hospitals if you do not have one.

In addition to working with other area hospitals, we continue to work with local, state, and federal authorities in mitigating the impact of COVID-19 in our region and will share updates with our EMS partners as often as needed.

Chippenham Hospital's cares for hundreds of patients daily. The most critical are transported by EMS directly or from other healthcare facilities in the region. We consider every healthcare provider in the region our partner in providing quality and compassionate care.

We believe that collaboration with EMS, nursing, and other providers and responders is a requirement to ensure optimal care and outcomes.

With this in mind our team STANDS READY to serve by offering:

  • Access to educational programs
  • Quality improvement initiatives
  • The regions first pre hospital
  • Enhanced customer service
  • And more

If you have any questions or comments, please reach out via Connect With Us.

HCA Virginia’s Air Care Eagle

  • Also known as ACE
  • Started in 2020
  • Based at Chippenham hospital
  • Serves a 100-nautical mile radius around central Virginia, including surrounding states
  • Available for scene and interfacility transports
  • 24/7/365 operation
  • Bell 407 helicopter with speeds up to 160 mph
  • Advanced patient management capabilities – critical care monitoring, mechanical ventilation, advanced medications, blood products, invasive procedures including intubation and others.
  • Staffed by experienced critical care nurses and paramedics
  • Aviation services are provided by MedTrans corporation

When to utilize Air Care Eagle

  • Helicopter transport is typically used to facilitate a higher level of care that is not available at the current location of the patient.  Both medical and trauma patients are commonly transported by helicopter. 
  • Medical patients may include – AMI, unstable angina, heart failure, cardiogenic shock, post cardiac arrest, aortic dissection or aneurysm, acute stroke, spinal cord injury and others. 
  • Typical trauma patients include those with penetrating or blunt trauma, wide mediastinum, spinal cord injury, pelvic fracture, or multi-system involvement. 
  • Patients may also be transported to the Burn and Reconstruction Center of
    Chippenham Hospital
  • Transport of high-risk OB patients
To request Air Care Eagle – call 855-VA-Eagle