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See below for specific information regarding a HCA Virginia location in your area.

Chippenham Hospital

Visitation Policy

  • All public-facing doors will now be open for visitors and patients. We are keeping a close eye on our transmission rates and we will go back to screeners if our transmission
    rates increase.
  • Under all scenarios, visitors must mask in the facility and people with active COVID-19, or symptoms that may represent COVID-19, are asked to defer their visitation.

Dominion Hospital

Enhanced COVID–19 Safety Precautions – Visitation and Outside Food

Dominion Hospital is committed to keeping you informed, and continuing to best serve our patients and community as the COVID–19 pandemic circumstances continue to evolve. To ensure patient, family and staff safety, we continue to follow the guidance of HCA Healthcare and the U.S. Centers for Disease Control and Prevention (CDC) to keep our healthcare community safe. We understand that limiting visitors may be difficult for our patients and families, we encourage you to work with your care team to find other ways to connect and to share support.

We are limiting hospital visitation as follows:

  • No visitors for adult patients
  • Temporary Detention Order hearings are limited to only required individuals (must possess proper badging/identification) and follow hospital screening protocol
  • Family meetings and discharge planning calls with occur via telephone or virtually at this time
  • At discharge, child and adolescent families are allowed a single guardian present for the discharge process
  • Outpatient ECT patients are allowed a single adult/patient advocate to accompany them on the day of the procedure
  • No visitors that are ill

Dominion Hospital shifted to parents and guardians of Child and Adolescent patients visiting on alternate days as described below:

  • Patients are allowed one adult (age 16 and older) visitor every other day, and one guardian at time of discharge.
  • Visitors of patients registered with last names A – M will visit on odd days of the month.
  • Visitors of patients registered with last names N – Z will visit on even days of the month.
  • The Child Unit will be offering extended telephone time Monday – Friday 10:00 – 11:00 am and 2:00 – 3:00 pm, in addition to their already scheduled 7x/week 6:30 – 8:30 pm, and Saturday/Sunday 1:00 – 2:00 pm times. During phone time, individuals will be allowed to receive two (2) incoming calls no more than 10 minutes each, and are also allowed to make one outgoing call that is not more than 10 minutes each.
  • The Adolescent Unit will also be offering extended telephone times, with calls occurring every day 12:30 – 1:15 pm, 6:00 – 7:15 pm, and 8:00 – 8:30 pm. During telephone time, individuals will be allowed to make and receive calls that are no longer than 10 minutes long.
  • Reflections program youth visitation is every Tuesday and Thursday from 7:00 pm – 8:00 pm and on Saturday/Sunday 2:30 pm – 4:30 pm

In addition to staggered visitation, we continue to restrict outside food. Visitors are no longer permitted to bring in outside food during visitation or at any other times. Communal eating, where individuals are unable to remain properly masked, has been proven to be one of the greatest risks for COVID-19 viral transmission.

These enhanced safety measures are intended to limit the number of visitors on the units each day, to increase our ability to maintain physical distancing, to most effectively enforce our universal masking requirements, and to cut down on potential patient and staff exposure to individuals who may transmit the COVID–19 virus.

Dominion Hospital is honored to be able to continue to serve our patients, families, and community during these extraordinary times, and remains steadfast in our responsibility to maintain a safe, healthy, and healing environment.

Thank you for doing your part to keep our facility safe!

Hanover Emergency Center

Visitation policy

  • All public-facing doors will now be open for visitors and patients. We are keeping a close eye on our transmission rates and we will go back to screeners if our transmission rates increase.
  • Under all scenarios, visitors must mask in the facility and people with active COVID-19, or symptoms that may represent COVID-19, are asked to defer their visitation.

Henrico Doctors' Hospital

Visitation Policy

  • All public-facing doors will now be open for visitors and patients. We are keeping a close eye on our transmission rates and we will go back to screeners if our transmission rates increase.
  • Under all scenarios, visitors must mask in the facility and people with active COVID-19, or symptoms that may represent COVID-19, are asked to defer their visitation.

John Randolph Medical Center

  • All public-facing doors will now be open for visitors and patients. We are keeping a close eye on our transmission rates and we will go back to screeners if our transmission
    rates increase.
  • Under all scenarios, visitors must mask in the facility and people with active COVID-19, or symptoms that may represent COVID-19, are asked to defer their visitation.

Johnston Willis Hospital

  • All public-facing doors will now be open for visitors and patients. We are keeping a close eye on our transmission rates and we will go back to screeners if our transmission
    rates increase.
  • Under all scenarios, visitors must mask in the facility and people with active COVID-19, or symptoms that may represent COVID-19, are asked to defer their visitation.

LewisGale Hospital Alleghany

Visitation Policy

Effective Thursday, January 13, 2022, we have implemented changes to our visitation policy in an effort to reduce the spread of respiratory illnesses and protect our patients and staff. Patients are allowed one adult (age 16 and older) visitor as follows:

  • ER patients 18 years and older are not allowed visitors; minors (17 years and younger) are allowed one (1) legal guardian.
  • Admitted Patients are limited to one adult visitor (age 16+) at a time.
  • COVID-19 patients are not allowed visitors for the safety of the patient and visitors.

Visitors 16 years old and under are restricted.

Exceptions may be made for extenuating circumstances after consultation with the Administrator on Call (AoC).

Hospital staff will pre-screen all visitors (using standard pre-screening questions). All visitors will be required to wear a mask and identification indicating they have been screened.

Individuals with respiratory symptoms or other risk factors for COVID-19, such as exposure, will be asked to refrain from visiting.

Visitors will be asked to refrain from visiting and to instead utilize alternative communication methods with patients who are under observation or test positive for coronavirus (COVID-19).

Thank you for your cooperation with these restrictions as we work together to end this pandemic.

Circumstances may allow for specific exceptions to any visitation restrictions described on this webpage. Those circumstances include religious visitation as well as a designated support person for a patient with a disability to provide assistance with communication or other necessary components of the patient's treatment. All persons entering under an exception remain subject to appropriate infection control protocols.

LewisGale Hospital Montgomery

Visitation Policy

In an effort to reduce the spread of respiratory illnesses and protect our patients and staff, our current visitation policy allows for one adult (age 16 and older) visitor as follows:

  • ER patients are limited to one adult visitor (age 16+) at a time.
  • Admitted Patients are limited to one adult visitor (age 16+) per day from 12:00 – 6:00pm.
  • Laboring mothers are allowed two adult visitors (age 16+) at a time for the duration of her labor, day or night.
  • Pediatric patients are allowed two adults (age 16+) during the day and one legal guardian overnight.
  • COVID-19 patients are not allowed visitors for the safety of the patient and visitors.

Visitors 16 years old and under are restricted.

Exceptions may be made for extenuating circumstances after consultation with the Administrator on Call (AoC).

Hospital staff will pre-screen all visitors (using standard pre-screening questions). All visitors will be required to wear a mask and identification indicating they have been screened.

Individuals with respiratory symptoms or other risk factors for COVID-19, such as exposure, will be asked to refrain from visiting.

Visitors will be asked to refrain from visiting and to instead utilize alternative communication methods with patients who are under observation or test positive for coronavirus (COVID-19).

Thank you for your cooperation with these restrictions as we work together to end this pandemic.

LewisGale Hospital Pulaski

Visitation Policy

Effective Thursday, January 13, 2022, we have implemented changes to our visitation policy in an effort to reduce the spread of respiratory illnesses and protect our patients and staff. Patients are allowed one adult (age 16 and older) visitor as follows:

  • ER patients are limited to one adult visitor (age 16+) at a time.
  • Admitted Patients are limited to one adult visitor (age 16+) at a time from 6:00am – 9:00pm.
  • Pediatric patients are allowed one adult (age 16+) during the day and one legal guardian overnight.
  • COVID-19 patients are not allowed visitors for the safety of the patient and visitors.

Visitors 16 years old and under are restricted.

Exceptions may be made for extenuating circumstances after consultation with the Administrator on Call (AoC).

Hospital staff will pre-screen all visitors (using standard pre-screening questions). All visitors will be required to wear a mask and identification indicating they have been screened.

Individuals with respiratory symptoms or other risk factors for COVID-19, such as exposure, will be asked to refrain from visiting.

Visitors will be asked to refrain from visiting and to instead utilize alternative communication methods with patients who are under observation or test positive for coronavirus (COVID-19).

Thank you for your cooperation with these restrictions as we work together to end this pandemic.

Circumstances may allow for specific exceptions to any visitation restrictions described on this webpage. Those circumstances include religious visitation as well as a designated support person for a patient with a disability to provide assistance with communication or other necessary components of the patient's treatment. All persons entering under an exception remain subject to appropriate infection control protocols.

LewisGale Medical Center

Visitation policy

Effective Thursday, January 13, 2022, we have implemented changes to our visitation policy in an effort to reduce the spread of respiratory illnesses and protect our patients and staff. Patients are allowed one adult (age 16 and older) visitor as follows:

  • ER patients 18 years and older are not allowed visitors; minors (17 years and younger) are allowed one (1) legal guardian.
  • Admitted patients are limited to one adult visitor (age 16+) per day from 12 – 6:00pm.
  • Laboring mothers are allowed one adult visitor (age 16+) for the duration of her labor, day or night.
  • Pediatric patients are allowed one adult (age 16+) during the day and one legal guardian overnight.
  • COVID-19 patients are not allowed visitors for the safety of the patient and visitors.

Visitors 16 years old and under are restricted.

Exceptions may be made for extenuating circumstances after consultation with the Administrator on Call (AoC).

Hospital staff will pre-screen all visitors (using standard pre-screening questions). All visitors will be required to wear a mask and identification indicating they have been screened.

Individuals with respiratory symptoms or other risk factors for COVID-19, such as exposure, will be asked to refrain from visiting.

Visitors will be asked to refrain from visiting and to instead utilize alternative communication methods with patients who are under observation or test positive for coronavirus (COVID-19).

Thank you for your cooperation with these restrictions as we work together to end this pandemic.

Circumstances may allow for specific exceptions to any visitation restrictions described on this webpage. Those circumstances include religious visitation as well as a designated support person for a patient with a disability to provide assistance with communication or other necessary components of the patient's treatment. All persons entering under an exception remain subject to appropriate infection control protocols.

Parham Doctors' Hospital

Visitation Policy

  • All public-facing doors will now be open for visitors and patients. We are keeping a close eye on our transmission rates and we will go back to screeners if our transmission rates increase.
  • Under all scenarios, visitors must mask in the facility and people with active COVID-19, or symptoms that may represent COVID-19, are asked to defer their visitation.

Reston Hospital

Visitation Policy

  • Non–COVID patients (including ER patients) are limited to two (2) visitors at a time from 8:00 am – 8:00 pm
  • COVID–19 patients are limited to one (1) visitor at a time from 6:00 am – 8:00 pm.
  • Overnight patients are limited to one (1) visitor in the following areas:
    • Pediatrics
    • Neonatal (NICU)
    • Laboring mothers
    • Post-partum patients
    • Pre/Post surgery patient advocates
    • End of life
    • Confused and/or anxious patients
    • Designated support person for patients with a disability

Exceptions may be made for extenuating circumstances after consultation with the Administrator on Call (AoC).

All visitors will be required to wear a mask.

Individuals with respiratory symptoms or other risk factors for COVID–19, such as exposure, will be asked to refrain from visiting.

Thank you for your cooperation with these restrictions as we work together to end this pandemic.

Retreat Doctors' Hospital

Visitation Policy

  • All public-facing doors will now be open for visitors and patients. We are keeping a close eye on our transmission rates and we will go back to screeners if our transmission rates increase.
  • Under all scenarios, visitors must mask in the facility and people with active COVID-19, or symptoms that may represent COVID-19, are asked to defer their visitation.

Spotsylvania Regional Medical Center

Visitation policy

  • Return to Pre-Pandemic Visitation.
  • All visitors must wear a mask while in the facility.
  • Emergency Room, Critical Care, Intermediate Care, and Medical/Surgical Units have no set visiting hours.
    • To assist in healing, it is preferred that no more than two (2) persons visit a patient at a time.
    • Children under 18 must be accompanied by an adult.
  • Laboring mothers are allowed two (2) visitors.
  • Neonatal (NICU) and Pediatric patients are allowed three (3) visitors to include parents.
    • Parents are not considered visitors, but are included in the visitation number.
    • Visiting hours 10:00am – 12 noon; 4:00pm – 6:00pm; 8:00pm – 10:00pm.
  • COVID-19 patients are limited to one (1) visitor at a time.
    • Visitors must adhere to facility infection prevention policies and procedures.
  • Overnight visitors are limited to one adult.

Under all scenarios, individuals with respiratory symptoms or other risk factors for COVID-19, such as exposure, are asked to defer their visitation.

We are closely monitoring our community transmission rates and may adjust visitation policies, if needed.

Thank you for your cooperation with these restrictions as we work together to end this pandemic.

StoneSprings Hospital Center

Visitation policy

  • Non–COVID patients (including ER patients) are limited to two (2) visitors at a time from 6:00 am – 8:00 pm
  • COVID–19 patients are limited to one (1) visitor at a time from 6:00 am – 8:00 pm.
  • Behavioral Health inpatient visitation is 5:45 pm – 6:45 pm; two (2) adult (age 18+) visitors are allowed each day during this time.
  • Overnight patients are limited to one (1) visitor in the following areas:
    • Pediatrics
    • Neonatal (NICU)
    • Laboring mothers
    • Post-partum patients
    • Pre/Post surgery patient advocates
    • End of life
    • Confused and/or anxious patients
    • Designated support person for patients with a disability

Exceptions may be made for extenuating circumstances after consultation with the Administrator on Call (AoC).

All visitors will be required to wear a mask.

Individuals with respiratory symptoms or other risk factors for COVID–19, such as exposure, will be asked to refrain from visiting.

Thank you for your cooperation with these restrictions as we work together to end this pandemic.

Swift Creek ER

Visitation policy

Effective Wednesday August 4, 2021, we are making changes to our visitation policy:

  • Patients are limited to one (1) adult visitor (age 16+) at a time from 6 am – 8 pm
  • COVID-19 (included suspected COVID-19) patients are not allowed visitors for the safety of the patient and visitors.
  • Patients with disabilities who require assistance because of such disability are allowed one support person per day for the duration of their stay.

Exceptions may be made for extenuating circumstances after consultation with the Administrator on Call (AoC).

Hospital staff will pre-screen all visitors (using standard pre-screening questions). All visitors will be required to wear a mask and identification indicating they have been screened.

Individuals with respiratory symptoms or other risk factors for COVID-19, such as travel or exposure, will be asked to refrain from visiting.

Visitors will be asked to refrain from visiting and to instead utilize alternative communication methods with patients who are under observation or test positive for coronavirus (COVID-19).

Thank you for your cooperation with these restrictions as we work together to end this pandemic.

TriCities ER

Visitation policy

Effective Wednesday September 1, 2021, we are making changes to our visitation policy:

  • Pediatric Patients (17 and under) are limited to one (1) adult visitor (age 16+)
  • COVID-19 (included suspected COVID-19) patients are not allowed visitors for the safety of the patient and visitors.
  • Patients with disabilities who require assistance because of such disability are allowed one support person per day for the duration of their stay.

All others are asked to defer their visit at this time. Exceptions may be made for extenuating circumstances after consultation with the Administrator on Call (AoC).

Hospital staff will pre-screen all visitors (using standard pre-screening questions). All visitors will be required to wear a mask and identification indicating they have been screened.

Individuals with respiratory symptoms or other risk factors for COVID-19, such as travel or exposure, will be asked to refrain from visiting.

Visitors will be asked to refrain from visiting and to instead utilize alternative communication methods with patients who are under observation or test positive for coronavirus (COVID-19).

Thank you for your cooperation with these restrictions as we work together to end this pandemic.

Visitation Policy

In an effort to reduce the spread of respiratory illnesses and protect our patients and staff, our current visitation policy allows for one adult (age 16 and older) visitor as follows:

  • ER patients are limited to one adult visitor (age 16+) at a time.
  • Admitted Patients are limited to one adult visitor (age 16+) per day from 12:00 – 6:00pm.
  • Laboring mothers are allowed two adult visitors (age 16+) at a time for the duration of her labor, day or night.
  • Pediatric patients are allowed two adults (age 16+) during the day and one legal guardian overnight.
  • COVID-19 patients are not allowed visitors for the safety of the patient and visitors.

Visitors 16 years old and under are restricted.

Exceptions may be made for extenuating circumstances after consultation with the Administrator on Call (AoC).

Hospital staff will pre-screen all visitors (using standard pre-screening questions). All visitors will be required to wear a mask and identification indicating they have been screened.

Individuals with respiratory symptoms or other risk factors for COVID-19, such as exposure, will be asked to refrain from visiting.

Visitors will be asked to refrain from visiting and to instead utilize alternative communication methods with patients who are under observation or test positive for coronavirus (COVID-19).

Thank you for your cooperation with these restrictions as we work together to end this pandemic.

Visitation Policy

Effective Thursday, January 13, 2022, we have implemented changes to our visitation policy in an effort to reduce the spread of respiratory illnesses and protect our patients and staff. Patients are allowed one adult (age 16 and older) visitor as follows:

  • ER patients are limited to one adult visitor (age 16+) at a time.
  • Admitted Patients are limited to one adult visitor (age 16+) at a time from 6:00am – 9:00pm.
  • Pediatric patients are allowed one adult (age 16+) during the day and one legal guardian overnight.
  • COVID-19 patients are not allowed visitors for the safety of the patient and visitors.

Visitors 16 years old and under are restricted.

Exceptions may be made for extenuating circumstances after consultation with the Administrator on Call (AoC).

Hospital staff will pre-screen all visitors (using standard pre-screening questions). All visitors will be required to wear a mask and identification indicating they have been screened.

Individuals with respiratory symptoms or other risk factors for COVID-19, such as exposure, will be asked to refrain from visiting.

Visitors will be asked to refrain from visiting and to instead utilize alternative communication methods with patients who are under observation or test positive for coronavirus (COVID-19).

Thank you for your cooperation with these restrictions as we work together to end this pandemic.

Circumstances may allow for specific exceptions to any visitation restrictions described on this webpage. Those circumstances include religious visitation as well as a designated support person for a patient with a disability to provide assistance with communication or other necessary components of the patient's treatment. All persons entering under an exception remain subject to appropriate infection control protocols.

Visitation policy

Effective Thursday, January 13, 2022, we have implemented changes to our visitation policy in an effort to reduce the spread of respiratory illnesses and protect our patients and staff. Patients are allowed one adult (age 16 and older) visitor as follows:

  • ER patients 18 years and older are not allowed visitors; minors (17 years and younger) are allowed one (1) legal guardian.
  • Admitted patients are limited to one adult visitor (age 16+) per day from 12 – 6:00pm.
  • Laboring mothers are allowed one adult visitor (age 16+) for the duration of her labor, day or night.
  • Pediatric patients are allowed one adult (age 16+) during the day and one legal guardian overnight.
  • COVID-19 patients are not allowed visitors for the safety of the patient and visitors.

Visitors 16 years old and under are restricted.

Exceptions may be made for extenuating circumstances after consultation with the Administrator on Call (AoC).

Hospital staff will pre-screen all visitors (using standard pre-screening questions). All visitors will be required to wear a mask and identification indicating they have been screened.

Individuals with respiratory symptoms or other risk factors for COVID-19, such as exposure, will be asked to refrain from visiting.

Visitors will be asked to refrain from visiting and to instead utilize alternative communication methods with patients who are under observation or test positive for coronavirus (COVID-19).

Thank you for your cooperation with these restrictions as we work together to end this pandemic.

Circumstances may allow for specific exceptions to any visitation restrictions described on this webpage. Those circumstances include religious visitation as well as a designated support person for a patient with a disability to provide assistance with communication or other necessary components of the patient's treatment. All persons entering under an exception remain subject to appropriate infection control protocols.

To find a HCA Virginia ER near you visit our ER page or call 911 if you are experiencing a medical emergency.