HCA Mission and Values

Above all else, we are committed to the care and improvement of human life.

In pursuit of our mission, we believe the following value statements are essential and timeless:

  • We recognize and affirm the unique and intrinsic worth of each individual.
  • We treat all those we serve with compassion and kindness.
  • We trust our colleagues as valuable members of our healthcare team and pledge to treat one another with loyalty, respect, and dignity.
  • We act with absolute honesty, integrity, and fairness in the way we conduct our business and the way we live our lives.

Our strategy of care

Building on this foundation, HCA Virginia's strategy includes:

Put patients first

We continually work to improve the care we give our patients, investing in resources that matter most to our patients: the right tools, the latest technology and the most experienced doctors and staff. Together, these help ensure patient safety and the highest possible quality of medical care for our patients.

Develop and maintain medical expertise

The more than 2,500 doctors practicing at HCA Virginia are among the most experienced in the region, and they voluntarily commit to regular training and certification exams to continually improve on and learn the latest and best medical practices and procedures.

Invest in our communities

Over the last five years, HCA Virginia has invested approximately $1.5 billion annually to keep our hospitals on the leading edge of technology and provide the best patient experience. We selectively acquire new facilities and expand existing facilities to better serve our communities.

Improve local operations through efficient use of resources

HCA Virginia employs industry-leading measures to enhance the performance of our hospitals. Group purchasing, shared administration and business services and other initiatives help us operate more efficiently and ultimately provide more cost-effective healthcare to those we serve.

Build strong physician relationships

HCA Virginia values strong relationships with local physicians, providing a wide array of services and modern facilities so we can deliver the best possible care together.