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Patient information

We offer a wide range of resources to ensure you get all the information you need to understand and be comfortable with your care.

Information and resources for our beloved patients

Positive patient outcomes are at the core of what we do. LewisGale Hospital Pulaski is fully committed to ensuring that when you entrust us with your care, you are rewarded with programs and services that make your life easier and more pleasant.

Online registration

We know your time is valuable. That’s why we offer convenient online registration for services such as surgical procedures, mammograms, and diagnostic tests and treatments.

We know your time is valuable. That’s why we offer convenient online registration for services such as surgical procedures, mammograms, and diagnostic tests and treatments.

Participating insurance plans

We accept all forms of government insurance from the U.S., Canada and other countries. We also accept Medicare, Medicaid, Civilian Health and Medical Program of the Uniformed Services (CHAMPUS), and workers compensation. 

View our participating insurance plans: 

Advance care planning

Advance directives are legal documents that allow you to give directions for your future medical care. Advance directives help you protect your right to request or refuse care.
Learn more about advance care planning 

Patient rights and responsibilities

We respect the dignity and pride of each individual we serve. We want our patients to be informed of their rights, responsibilities, and have access to contacts for complaints and grievances.

View your patient rights  

Patient amenities and resources

At LewisGale Hospital Pulaski, we strive to provide you with as much information as possible about what to expect from your condition and accompanying stay.

Creating a comfortable hospital stay

Treating your condition and helping you return quickly to family, work and everyday life are our primary goals. While you’re with us, you’ll be surrounded by a caring staff, top-quality services, outstanding facilities, a supportive atmosphere and a friendly environment, all in the service of ensuring as positive a hospital stay as possible.

The amenities you’ll enjoy here at the hospital include:

  • Bedside telephones
  • Cable television
  • Convenient, free parking
  • Counseling and chaplain services, including pastoral care and a nondenominational chapel
  • Delicious and nutritious made-to-order room service dining
  • Interpreters for numerous languages, including sign language
  • Safety and security measures for your well-being and the care of your valuables during your stay
  • Smoke-free facilities to support a healthy recovery environment

Discharge

When your doctor decides you’re ready to leave the hospital, you’ll receive a discharge order with instructions for follow-up care, such as medication, dietary planning and your next scheduled doctor's appointment. You’ll also stop by the hospital cashier to settle your account. Then you’ll be escorted by a hospital representative to your transportation, which hopefully will be wait. To ensure this happens, you may want to arrange a family member or friend to take you home following discharge.

Talk directly to a nurse, any time

Consult-A-Nurse

Consult-A-Nurse is a free service that provides you with physician referrals and health information 24/7. Our RNs and referral specialists can help you find a doctor, answer your healthcare questions and register for classes and events.

More resources for our patients

Our goal is to provide you with quick and easy access to all the information you need to stay healthy and connected with your healthcare professionals.

Behavioral health toolkit

There is no shame or fear in needing mental health care, and we make it easier than ever to find providers and programs near you, learn more about behavioral health and how to get support if you or a loved one is in need.

Access our behavioral health toolkit

MyHealthONE is our secure patient portal that allows you to manage all parts of your healthcare easily and securely.

  • View health records — lab results, physician notes, imaging reports and more
  • View your post-visit summary
  • Schedule a follow-up appointment
  • Share your health records with a physician or caregiver
  • And more
Create an account 

Download the MyHealthOne app on the App Store® or Google Play