Patient information
Patient information
We offer a wide range of resources to ensure you get all the information you need to understand and be comfortable with your care.
Patient resources
Online registration
We know your time is valuable. That’s why we offer convenient online registration for services such as surgical procedures, mammograms, and diagnostic tests and treatments.
We know your time is valuable. That’s why we offer convenient online registration for services such as surgical procedures, mammograms, and diagnostic tests and treatments.
Participating insurance plans
We accept all forms of government insurance from the U.S., Canada and other countries. We also accept Medicare, Medicaid, Civilian Health and Medical Program of the Uniformed Services (CHAMPUS), and workers compensation.
Advance care planning
Advance directives are legal documents that allow you to give directions for your future medical care. Advance directives help you protect your right to request or refuse care.
Patient rights and responsibilities
We respect the dignity and pride of each individual we serve. We want our patients to be informed of their rights, responsibilities, and have access to contacts for complaints and grievances.
Set up access to your medical history
Our patient services and amenities
We're committed to providing you treatment in a comfortable setting that lets you heal as fully as possible before returning home.
Our patient services and amenities
We are proud to be able to provide you or your loved ones with a range of services intended to keep you comfortable throughout your time in our care.
- Comfortable private rooms, some with river views, and all with cable television
- Convenient and free parking
- Food services including a cafeteria with vending machines
- Gift shop with flowers, cards, and magazines
- Flowers, cards and mail delivered by our volunteers
- Hearing-impaired telecommunication assistance
- Visiting hours from 7:00am — 8:00pm, with exceptions made on a case-by-case basis and special hours for intensive care or critical care areas
- Wi-Fi in patient rooms and throughout the hospital
Our spiritual services
We understand that feeling a connection to your faith is a valuable part of both your life and your well-being. Our nondenominational chapel is open 24 hours and is located on the first floor of the administrative wing. Upon request, we make sure you have access to chaplains and spiritual services based on your religious preference.
Preparing to go home
When your doctor decides you or your loved one is ready for discharge, you’ll receive a discharge order with instructions for follow-up care. If needed, we will help you set home care services or your next appointment with your doctor.
Anesthesia services
If you received Anesthesia services at this facility, you can access information via MyHealthONE or in our Patient Financial Resources section.
Talk directly to a nurse, any time
Our free Consult-A-Nurse service helps with referrals and questions.
More resources for our patients
Our goal is to provide you with quick and easy access to all the information you need to stay healthy and connected with your healthcare professionals.
Behavioral health toolkit
There is no shame or fear in needing mental health care, and we make it easier than ever to find providers and programs near you, learn more about behavioral health and how to get support if you or a loved one is in need.
Get appointment updates
Staying informed about your healthcare is important. That's why we provide text message updates about your scheduled appointments and other information.
Nominate a nurse for the DAISY award
The DAISY Award is a nationwide program that celebrates and recognizes the skill, compassion and outstanding care demonstrated by our nurses on a daily basis.
The Healthy Living Blog
Read our blogs to learn about preventive care and ways you can lead a healthier lifestyle.
MyHealthONE is our secure patient portal that allows you to manage all parts of your healthcare easily and securely.
- View health records — lab results, physician notes, imaging reports and more
- View your post-visit summary
- Schedule a follow-up appointment
- Share your health records with a physician or caregiver
- And more
Download the MyHealthOne app on the App Store® or Google Play