Emergency room (ER) in central Virginia

When you need emergency medical services, you deserve compassionate, expert care, which you can find at Chippenham Hospital. Our ER is designated as a Level I Trauma Center, certified as a Primary Stroke Center and accredited as a Chest Pain Center. This means we are equipped and staffed to efficiently and effectively handle all your medical emergencies.

If you are experiencing a medical emergency, call 911.

Our emergency services

Our ER offers complimentary valet parking, free Wi-Fi and specialty services, such as:

Advanced heart attack care

Many people can experience warning signs of a heart attack hours, days or even weeks in advance of an actual cardiac event. That's why the cardiologists at our Levinson Heart Institute offer many heart imaging services to intervene and help prevent heart problems.

Mental health emergencies

A mental health crisis can be frightening and challenging for family and friends to understand. We provide a team of emergency care professionals who are available 24/7 to provide crisis assessment and intervention services for children, adolescents, adults and geriatric patients.

If you think you or a loved one may need mental health care, Tucker Pavilion can help—call our 24-hour behavioral health access line at (804) 483-0050.

Non-life-threatening emergencies (FastTrack ER)

Our FastTrack ER is an extension of our main ER. It is designed to care for anyone 2 years old and older with medical conditions that are not emergencies but require treatment within 24 hours.

Use the ER entrance and check-in area for our FastTrack ER, which is open from 7:00am to 11:00pm, Sunday through Friday.

Pediatric ER

The ER can be a scary place for kids. That’s why our pediatric ER is separate from the main ER in an environment designed to comfort and care for children. This kid-specific ER is staffed around-the-clock with board-certified pediatric specialists and includes special equipment and services for your little ones.

Stroke care

Our expert doctors use on-site examinations and telemedicine capabilities. This provides patients real-time interactions and improves our communications with other medical staff. Additionally, our patients can quickly access neurologists at our sister facility, Johnston-Willis Hospital. They can analyze your condition and collaborate to make informed decisions about your care.

ER symptom checker

If you have any of the conditions below and they are accompanied by fever, trouble breathing or dizziness, we suggest you go to the ER. You may also need to go to the ER if you have persistent or bloody diarrhea, sputum (what comes up when you cough) or vomiting.

Other general reasons to consider emergency care include:

Chest pain

Signs you should go to the ER with this condition include:

  • Dizziness or lightheadedness
  • Fast or irregular pulse
  • Pain that spreads from the chest to the neck, jaw or arms
  • Shortness of breath
  • Unusual fatigue
  • Other signs of a heart attack

Concussion or head injury

Signs you should go to the ER with these conditions include:

  • Feeling dazed or confused
  • Loss of consciousness or memory, even briefly
  • Seizure
  • Slurred speech
  • Worsening or severe headache

Flu, stomach-flu and severe colds

Signs you should go to the ER with these conditions include:

  • Extreme loss of body fluids (dehydration)
  • Trouble breathing
  • Other complications, such as pneumonia

Consult our cold/flu/stomach flu symptoms chart for more information.

Severe stomach pain

Signs you should go to the ER with this condition include:

  • A stomach that is hard and/or tender to the touch
  • Irregular heartbeat
  • Pain in your chest, neck or shoulder
  • Shortness of breath or dizziness

Side pain

Signs you should go to the ER with this condition include:

  • Blood in the urine or pain during urination, especially if you have had a recent urinary tract infection (UTI)
  • Dizziness
  • Extreme constipation
  • High fever

Trouble breathing

Signs you should go to the ER with this condition include:

  • Back, chest or arm pain
  • Breathlessness that doesn’t stop after 30 minutes of rest
  • Extreme fatigue
  • High fever, chills and cough
  • Noisy, high-pitched and rapid wheezing
  • Swelling in your feet and ankles

Other reasons to come to the ER

If you aren't sure whether you or a loved one should come to the ER or wait for your doctor's office to open, you can contact a nurse 24/7 by phone at (804) 320-3627.

What to expect in the ER

Our ER staff is committed to providing you and your family with the highest quality of cost-effective emergency care. We want you to know what to expect when you enter the ER and make sure your stay is as comfortable as possible. To do that, we will communicate with you clearly at each step, from registration through treatment and discharge home.

ER wait times

Check the top of our website or text "ER" to 32222 to find out the wait times of the HCA Virginia ER closest to you.

Note: Message and data rates apply. ER wait times are approximate and provided for informational purposes only.

Intensive care services

Intensive care, also referred to as critical care, includes 24/7 monitoring of patients who have life-threatening injuries or diseases. We offer this care in a variety of intensive care settings.

Our department-based intensive care units (ICUs) include:

Emergency care at HCA Virginia

Emergency care is the treatment of emergent medical conditions. It is generally performed in an emergency room, but can also refer to treatment in an ambulance. Emergency medicine physicians may treat patients with injuries or infections, in addition to life-threatening conditions.

Learn about Emergency care