Cancer support center in Richmond, Virginia

At Sarah Cannon Cancer Institute at Johnston-Willis Hospital, our oncology team provides you with compassionate, individualized cancer care along your journey, from diagnosis through recovery and survivorship. One of the ways we do this is through offering access to cancer support resources that go beyond traditional treatment, ensuring we treat the whole person—mind and body.

For more information about cancer diagnostics, treatments and other services, call askSARAH at (804) 591-4152.

Cancer support services

Through our cancer care program, we offer range of cancer support services to ensure our patients receive the type of care that is right for them. Our goal is to help you feel fully supported throughout your journey.

Cancer support groups

Talking with other patients and families experiencing the same cancer diagnosis as you or your family member can be helpful throughout your cancer journey. We can connect you with specific support groups, such as groups that focus on gastrointestinal cancer, breast cancer, caregiving or bereavement. You can also ask our staff about Spanish-speaking support groups.

Clinical trials and research

Johnston-Willis Hospital is a leader in providing access to clinical trials in Virginia. Our partnership with Sarah Cannon—as well as numerous surgical oncology companies—gives our patients access to many clinical trials, which offer more innovative ways to cure cancer and reduce the effects of cancer treatment. Ask your doctor about qualifying for clinical trials and research.

Look Good, Feel Better program

Sponsored by the American Cancer Society, Look Good Feel Better is a complimentary program that helps women who experience appearance-related side effects of cancer treatment. Sessions are held at The Hawthorne Cancer Resource Center and other Richmond facilities.

For more information or to register through the American Cancer Society, call (800) 227-2345.

For information on additional programs held at The Hawthorne Cancer Resource Center, please call (804) 483-6048.

Lymphedema program

Lymph node removal for cancer treatment can lead to lymphedema, which is the buildup of fluid that causes swelling, most commonly in the arms and legs. We offer patients complete lymphedema services for both lower and upper extremity management, including:

  • Evaluation
  • Education
  • Preoperative measurements and surveillance
  • Treatment
  • Compression garment fitting and training
  • Support and follow-up care

For more information about our lymphedema program, call (804) 483-5182. Referrals can be faxed to (804) 483-5180.

Oncology nurse navigation

The oncology nurse navigators at Johnston-Willis Hospital are members of your integrated care team and guide you through each step of your care plan. They serve as your advocates and educators from diagnosis through survivorship. With a nurse navigator, you and your family will get the personal service you need and deserve.

Your oncology nurse navigator:

  • Connects you to available resources
  • Improves communication within your healthcare team
  • Helps you understand your diagnosis, treatment options and medications
  • Hosts multidisciplinary cancer conferences to ensure you receive a personalized treatment plan
  • Provides education around treatment options and clinical trial availability

Pet therapy

Four dogs sitting in a row as part of the pet therapy program offered at Johnston-Willis Hospital

We offer a pet therapy program to provide additional support for our patients. Interaction with pets has been proven to provide many benefits, including lowering blood pressure, reducing anxiety and stress, providing comfort and improving overall mood. Our highly trained therapy dogs are just a phone call away—simply request a visit through your nurse.

Preoperative education and classes

We offer preoperative classes to help you prepare for what to expect before, during and after cancer surgery. Our goal is to ensure patients feel informed and comfortable about their upcoming treatment.

Registered dietitian services

Nutrition can play an important role in your fight against cancer. Whether you are newly diagnosed or are adjusting to life after cancer, our registered dietitian can help you find the foods that are right for you. Our dietitian has an office on-site and is available for individual consultations to all patients, free of charge.

To contact our registered dietitian, please call (804) 483-6047.

Supportive counseling

At the Sarah Cannon Cancer Institute at Johnston-Willis Hospital, we offer patients supportive counseling as part of our overall holistic cancer care. This person- and family-centered counseling service is for individuals and families whose lives have been touched by cancer at any stage of the illness.

After receiving a cancer diagnosis life can feel overwhelming and confusing. Trying to deal with medical decisions, treatments, and adjusting to living with cancer can be challenging and stressful. Even after the treatments are finished, one is often left with a multitude of emotions including concerns about the disease reoccurring.

The aim of this service is to offer compassionate, supportive care to address the unique challenges and concerns associated with living with cancer, such as anxiety, depression, grief, and fatigue. Patients learn new ways to cope, communicate and actively participate in their own care.

Survivors Reflection Garden

If you are on-site for treatment, our Survivors Reflection Garden is a calm space to take a moment to yourself. Located on the east side of our hospital campus, the garden is a tranquil and growing space for celebrating life and remembering loved ones whose struggle with cancer has come to an end.

Lined with cypress trees and filled with flowering plants and foliage, the garden provides a quiet, shaded, brick-trimmed area sprouting a variety of medicinal herbs that have influenced modern medicine and cancer treatment. The Survivors Reflection Garden is open to everyone and is available for events throughout the year.

The Hawthorne Cancer Resource Center

The Hawthorne Cancer Resource Center provides our patients with cancer education, support services and resource materials. This resource center was established through a gift from cancer patients and philanthropists Bill and Barbara Hawthorne and The Hawthorne Cancer Foundation.

Use Ask Sarah to speak with a nurse at 804-591-4152.

About Sarah Cannon Cancer Institute

Johnston-Willis Hospital is part of Sarah Cannon, the Cancer Institute of HCA Healthcare. Our family of hospitals provides comprehensive cancer services with convenient access to cutting-edge therapies for people facing cancer in our communities. From diagnosis to treatment and survivorship care, our oncology expertise ensures you have access to locally trusted care with the support of a globally recognized network.

askSARAH helpline

Have cancer questions? We can help. askSARAH is a dedicated helpline for your cancer-related questions. Our specially trained nurses are available 24/7, and all calls are confidential. Contact askSARAH at (804) 591-4152 or chat online at