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Average ER Wait Times

Chippenham Hospital

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Chippenham Pediatric Emergency Room

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Hanover Emergency Center

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Henrico Doctors' Hospital

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John Randolph Medical Center

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Johnston-Willis Hospital

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Parham Doctors' Hospital

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Retreat Doctors' Hospital

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Swift Creek Emergency Center

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West Creek Emergency Center

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Patient & Visitor Information

Hospital Amenities

Among the amenities you’ll enjoy at Retreat Doctors’ Hospital are:

  • Convenient and free parking in the covered parking deck off Robinson Street
  • Cafeteria located on the ground floor, open Mon — Fri: 7:30am - 9:00am and 11:00am - 1:30pm, and Sat, Sun, and Holidays: 9:30am - 2:00pm
  • Coffee stand with beverages and snacks, located in the Robinson Street lobby; open Mon — Thurs: 7:30am - 3:00pm and Fri: 7:30am - 1:00pm
  • Vending machines located on the ground floor near the cafeteria
  • We welcome family members and guests between 11:00am and 8:30pm daily
  • Discounts are available on room rates at several nearby hotels for our patients’ overnight visitors
  • Visitor lounges are located on most floors and in the main lobby, with special areas for families of patients in surgery, critical care and emergency
  • Chaplain services are available at any time upon request; our nondenominational prayer room, located on the first floor, is never closed

Special services

Your comfort is our top priority. You’ll find many special services to ease your stay or to help friends and loved ones while they’re hospitalized, including:

  • Patient advocates
  • Mail, emails and flowers delivered to patient rooms by volunteers
  • Banking services via ATM
  • Hearing-impaired telecommunication assistance
  • Vision-impaired reading service
  • Notary public service available Mon - Fri: 8:30am - 4:30pm
  • Interpreters for many languages