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HCA Virginia Takes Healthcare Mobile with iTriage Tool

September 30, 2013

Patients have access to health information and ER check-in capabilities at their fingertips

Richmond, VA HCA Virginia has partnered with iTriage - one of the top health and fitness resources on the market, to offer consumers a new mobile and online technology that gives them answers to common medical questions so they can take charge of their health and make better healthcare decisions.

Developed by doctors, iTriage combines health information with GPS and mapping to help consumers find care whether at home or on the road. From seasonal colds and mild injuries to more serious symptoms and conditions, iTriage helps consumers search symptoms and find appropriate care; research conditions, procedures and medications; find the closest doctors and medical facilities, complete with directions; and store important medical information in My iTriage.

“We believe that providing our patients with the most valuable resources and technology can help them make the most informed and responsible decisions about their health needs,” said Mark Foust, vice president of communications, HCA Virginia and HCA Capital Division. “Our partnership with iTriage allows us to connect with the central Virginia community when they need reliable healthcare information quickly.”

Another feature of iTriage is the emergency department check-in system called “iNotify.” Patients on their way to the emergency department can alert staff prior to their arrival directly from their smartphone or Internet device. iNotify is available through the free mobile healthcare app iTriage. 

To use iNotify at HCA Virginia facilities through iTriage:

  • Choose “Facilities”
  • Select “Emergency Departments”
  • Choose the nearest HCA Virginia facility based on your current location
  • Click the “Check-In with iNotify” to fill out the form and submit

In addition, doctors’ offices also can use this tool to refer patients to the emergency department. An “additional information” field also allows clinicians to convey vital levels, share past medical history, plan for course of care and provide contact information to the ED staff.

Patients experiencing a medical emergency should contact 911 or seek medical attention immediately. All patients are seen in order of severity, regardless of whether or not they used iNotify. This process doesn't begin your medical evaluation, schedule an appointment for you, or reserve a patient room or ER bed. Patients with severe medical conditions always receive priority attention in our ERs.

iTriage is accessible online at www.iTriageHealth.com or as a free download for iPhone, iPad and Android devices.

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