Wait times are an average and provided for informational purposes only. What does this mean?

HCA Virginia’s Tucker Pavilion Holds Ribbon Cutting Ceremony for New Crisis Triage Center

December 18, 2013

Richmond, Va. (Dec. 18, 2013) — HCA Virginia’s Tucker Pavilion at Chippenham Hospital today celebrated the ribbon cutting for its new multijurisdictional Crisis Triage Center (CTC) that combines medical, psychiatric, law enforcement and emergency mental health resources in one convenient and accessible location.

Designed to serve individuals that police officers have brought in on an emergency custody order, the CTC is a partnership between HCA Virginia, Richmond Behavioral Health Authority (RBHA), and Chesterfield Mental Health Support Services (CMHSS). It is the only program of its kind in central Virginia, serving patients from both localities and including staffing from both jurisdictions, working collaboratively.

Today’s ceremony included representatives from the City of Richmond and Chesterfield County; statewide behavioral health services and support groups; local business leaders; Chippenham and Johnston-Willis Board of Trustee members; administrative staff; and others.

“Every patient deserves to have the highest level of dedicated behavioral health care and should not face barriers due to the nature of their illnesses,” said Martin Buxton, M.D., chief of Psychiatry at Chippenham and Johnston-Willis Hospitals and medical director of Tucker Pavilion. “There is a definite need in our communities for the type of program that Tucker is able to offer, and we’re making strides to get patients the help they need before they hit a crisis.”

The CTC is a therapeutic, secure assessment center that is an essential component of Virginia’s Crisis Intervention Team (CIT) program, where specially-trained police officers respond to calls involving people experiencing a serious mental health issue. According to Buxton, the center has received overwhelming support from Col. Thierry Dupuis, Chesterfield County chief of police, and Ray J. Tarasovic, City of Richmond chief of police, due to the numerous advantages to their forces.

There also are emergency service clinicians on site for 10 hours a day- from 2 p.m. to midnight. In addition to the voluntary admissions that currently take place via Tucker Intake staff; these CTC clinicians are able to evaluate the individual's need for acute inpatient psychiatric hospitalization on a temporary detainment order (TDO). To date, the CTC has seen more than 50 patients since it became fully operational in October.

“This partnership with Chesterfield County and the City of Richmond is garnering attention across the country from many other cities showing interest in emulating our processes - with inquiries about our structure, funding and best practices,” said Betsy Blair, chief operating officer of Chippenham Hospital’s Tucker Pavilion. “We are proud of this collaboration and look forward to achieving continued success in the area of behavioral health.”


For more than 100 years, HCA Virginia has been providing a full range of acute inpatient behavioral health services for seniors, adults, adolescents and children through the Tucker Pavilion located at Chippenham Hospital. In 2012, Parham Doctors’ Hospital opened the first Crisis Receiving Center, followed by this year’s openings at Tucker in October and John Randolph Medical Center in November. For more information, visit http://hcavirginia.com/service/mental-health

hca-virginia , tucker-pavilion , chippenham-hospital