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HCA Virginia Celebrates One-Year Anniversary of Crisis Receiving Center at Parham Doctors’ Hospital

December 04, 2013

Richmond, Va. (Dec. 3, 2013) — HCA Virginia’s Parham Doctors’ Hospital and Henrico Area Mental Health and Developmental Services recently celebrated the one-year anniversary of its Crisis Receiving Center (CRC) – a multidisciplinary program for patients in psychiatric crisis.

Based in the Parham Doctors’ Hospital Emergency Room, this became the region’s first center of its kind, providing a comprehensive approach to crisis management in the treatment of patients who are brought in by police or EMS in police custody and are experiencing mental health emergencies. Since its opening, the center has seen over 600 patients.

Representatives from Henrico County Police and Parham Doctors’ Hospital leadership also attended the event.

"I believe this has made a huge difference for the people who need the help in this community,” said Douglas Middleton, chief of police for Henrico County.”

The CRC operates at Parham Doctors’ Hospital from 10 a.m. to 12 a.m. seven days a week, 365 days a year, to receive patients from EMS providers, law enforcement officers, medical providers, and from walk-in patients that are deemed in need of CRC services by appropriate hospital medical staff in consultation with the Henrico Mental Health and Developmental Services and CRC staff.

CRC staff ensures that patients have access to medical staff, resources in the ER and necessary screening services for drugs and other medical tests. The center also maintains two dedicated patient rooms as part of its onsite treatment facility.

“We’re really there to connect with the person,” said Sgt. JJ Riani, Henrico County Police. “I think our model is better than any other model I’ve seen.

In addition to the CRC, Parham Doctors’ Hospital will add a new behavioral health inpatient unit in the spring. For more than 100 years, HCA Virginia has been providing a full range of acute inpatient behavioral health services for seniors, adults, adolescents and children through the Tucker Pavilion at Chippenham Hospital and the behavioral health program at John Randolph Medical Center.

For more information about the CRC, call 804.747.5770.