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HCA Virginia and Henrico County Open Crisis Receiving Center

December 10, 2012

Program to offer multidisciplinary care for patients in psychiatric crisis

Richmond, Va. (Dec. 10, 2012) — HCA Virginia’s Parham Doctors’ Hospital and Henrico Area Mental Health and Developmental Services have partnered to offer the new Crisis Receiving Center (CRC) – a multidisciplinary program for patients in psychiatric crisis.

Based in the Parham Doctors’ Hospital Emergency Room, this is the region’s first center of its kind. The center provides a comprehensive approach to crisis management in the treatment of patients who are brought in by police or EMS in police custody and are experiencing mental health emergencies

“The Parham Doctors’ Hospital ER has consistently demonstrated a compassionate and welcoming approach to persons in crisis and has become the preferred site for assessments by police, EMS and Henrico Mental Health,” said Richard Edelman, program manager of Emergency Services at Henrico Area Mental Health and Developmental Services.

Parham Doctors’ Hospital operates the CRC from noon to 12 a.m. seven days a week, 365 days a year, to receive patients from EMS providers, law enforcement officers, medical providers, and from walk-in patients that are deemed in need of CRC services by appropriate hospital medical staff in consultation with the Henrico Mental Health and Developmental Services and CRC staff.

“When a member of our community is in crisis, it is critical to offer the support they need,” said Pat Farrell, CEO of Henrico Doctors’ Hospitals. “We are proud to partner with Henrico Area Mental Health and Development Services to offer a valuable resource to our Richmond community.”

CRC staff ensures that patients have access to medical staff, resources in the ER and necessary screening services for drugs and other medical tests. The center also maintains two dedicated patient rooms as part of its onsite treatment facility.

"The addition of the HCA Virginia CRC to the services available in Henrico County is a landmark accomplishment that demonstrates the success that can be realized when cooperative efforts between local government and the medical community occur,” said Douglas Middleton, chief of police for Henrico County. “The Henrico Police Division views this partnership with Parham Doctors’ Hospital as an opportunity to deliver a much needed service to the citizens of Henrico County in a professional and compassionate way.”

For more than 100 years, HCA Virginia has been providing a full range of acute inpatient behavioral health services for seniors, adults, adolescents and children through the Tucker Pavilion located at Chippenham Hospital.

The CRC began receiving patient referrals last week. For more information, call 804.747.5770.

About HCA Virginia…As the commonwealth’s most comprehensive health care network, HCA Virginia operates 13 hospitals and more than a dozen outpatient centers and is affiliated with 3,000 physicians in Central, Southwestern and Northern Virginia. In addition to being one of Virginia’s largest employers, it provides approximately $100 million in charity care to uninsured patients each year and pays $100 million in taxes. In Central Virginia, HCA Virginia includes 4 imaging centers, 6 outpatient surgery centers, more than 50 physician practice locations and the 7 hospitals we are best known for - Henrico Doctors’, Parham Doctors’, Retreat Doctors’, West Creek Emergency Center, Chippenham, Johnston-Willis, John Randolph and Spotsylvania Regional.